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Terms + Conditions

The following terms and conditions must be accepted to successfully book an event with Frankie Rose Events.

GENERAL

The following terms and conditions outline Frankie Rose Events responsibilities (herein also referred to as Company) and the customer/clients responsibilities. Company agrees to provide services at the location indicated. Company owns all picture and video rights and may use them for commercial and advertising material.

 

 

CANCELLATIONS

All cancellations must be made via telephone or email.

 

Cancellations greater than 30 days from the event will include a full refund of the $100 deposit. 

Cancellations 30 days or less from the date of the event will result in forfeiture of the $100 deposit.

 

 

PAYMENT & DEPOSIT

A $100 deposit must be made at the time of booking, with the remainder to be paid in full prior to your event. If a booking is made within seven (7) days of the event, non-refundable full payment must be received within 48 hours of booking.

 

If person hiring the service needs additional hours of service on the day of the event, an additional fee of $150 per hour will be charged. If additional hours are requested prior to the date of the event, they will be billed at $150 per hour. Customers may book from 3 hours to 10 hours in 30 minute increments

 

Once the booking is confirmed and a $100 deposit paid, the Hirer is also agreeing to these Terms & Conditions.

If booking 'The Wedding Package' a deposit of 20% of total booking is required

 

 

DAMAGES

Any damage to the equipment, electronics, booth or props by guests will be paid for by the hiring client. To prevent damages, the booth attendant has the right to refuse service to any person or to stop the usage of the Booth at any time during the event if they feel that the Booth is being misused.

 

 

DELIVERY, SET UP & REMOVAL

Frankie Rose Events will arrive to set up between 45 – 60 minutes before the agreed start time. In the event that the photo booth is not ready to commence at the agreed time due to our fault, we will still give you the agreed hire period by extending the finishing time of the hire.

In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by the hirer or venue; the hire will still end as per the agreed time stated in the email confirmation.

 

Delivery, set up & removal is free of charge within 10 KM of the Parramatta CBD area. Additional travel fees (outside Greater Sydney area) apply at the following rate:

  • Venue is within 10km of Parramatta CBD, travel is free to and from event.

  • From 1st kilometer to venue, travel will be charged $1 per km Each way

Frankie Rose Events reserves the right to set the applicable delivery fee outside of the free delivery zone. Frankie Rose Events also reserves the right to exclude delivery areas.

 

Confirmation from venue for Frankie Rose Events to be granted access to the venue is hirer’s responsibility.

This also includes ensuring that there is access to enter the venue and enough space with a power socket in close proximity. It is the Hirer's responsibility to inform us of any circumstances that may make setting up take longer, these may include going upstairs, a long distance from unloading area to set-up area etc.

It is the Hirer's responsibility to ensure that all address details of the venue are correct. Frankie Rose Events will not be held responsible for any delays resulting from incorrect or missing address.

 

 

PRIVACY

We may use photos taken at your event on our website or social media pages, for the purposes of promoting our Photo Booth.

You may request at any time, that your photos are not to be used for this purpose.

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